Special Services Benefit (Attendance Allowance)

Information about the Special Services Benefit (Attendance Allowance) in English! 

A Special Services Benefit (Attendance Allowance) is paid to certain adults with medical disability who require significant assistance from another person in performing daily activities, or who need constant supervision to prevent them from posing a risk to their own lives or the lives of others.

Please note: The National Insurance Institute refers to the Special Services Benefit (a direct translation of the Hebrew קצבת שירותים מיוחדים) as an “Attendance Allowance”. 

As part of our on-going collaboration with Kol-Zchut, we are proud to have translated and published this easy-to-read, critical and unique resource of information that was not previously available in English. You can either view the guide below or click here to follow an external link. 

Related information:

 

Not familiar with The Shira Pransky Project?

The Shira Pransky Project was founded to help English speakers in Israel better navigate the Israeli healthcare system and make use of the rights and services that are out there.

 

If this information was helpful to you, please enable us to help others by supporting the project:
Donate Now!

 

 

To your health ! לבריאות

New Employment Website for People with Disabilities

The Avoda Negisha website aims to help people with disabilities become integrated into the workforce. The website includes job listings intended for people with disabilities, information and tools to help them find employment, support for employers wishing to employ people with disabilities, and information for professionals in related fields. The initiative is a collaboration between JDC-Israel, various Israeli government offices and ministries and other non-governmental organizations.

avoda negisha

www.AvodaNegisha.org.il

 

Note: The website is currently only available in Hebrew, but there is a chat option that shows up in the bottom left-hand corner of the screen (look for the speech bubble and the words “שוחח איתנו”), and there is a call center: 03-6013222. If you have trouble understanding the Hebrew on the site, you can chat or call a representative who should then be able to help you in English, put you in touch with someone who can, or let you leave a message for an English-speaker. If you are still having trouble, let us know.

 

What’s on the site? 

  • Job Listings – The listings are browseable and searchable, users can register and make a profile to have suitable listings forwarded to them, and they can submit applications through the site.
  • Tools for Success – Help writing and reviewing resumes, a sample resume to look at, a guide for searching for and finding employment, various training courses and a listing of assistance organizations and professionals.
  • Frequently Asked Questions (FAQs) – Visitors can browse previously asked questions or ask their own.
  • Career Magazine – Different articles and postings related to employment and training of people with disabilities.
  • Listing of service providers, a calendar of events, and more.

 

Related:

For more information related to individuals with disabilities, check out our All Rights Index (which is searchable and browseable), especially the People with Disabilities Portal and the Employment of People with Disabilities Portal.

 

If this information was helpful to you or someone you know, please enable us to help others by supporting the project:
Donate Now!

Mobility Benefit

Mobility Benefit information in English!

The “Mobility Benefit” is a collective term used for various benefits to which individuals with limited mobility may be entitled, which are aimed at helping them integrate into the community and live more independently. Each benefit has its own eligibility requirements.

Did you know that individuals with limited mobility may be entitled to…


As part of our on-going
collaboration with Kol-Zchut, we are proud to have translated and published a comprehensive portal in English about the Mobility Benefit. For more information including details about the relevant entitlements, related benefits and more, check out:

The Mobility Benefit Portal

van

 

We offer these resources, along with hundreds of pages of other Israeli healthcare-related content for free to Israel’s English-speaking population.

Click here to donate now and please consider an on-going donation as everyone contributing their little part helps us do ours!

You can also help by:

  1. Spreading the word: Tell anyone and everyone you know who might be helped by our site and resources about us and what we have to offer.
  2. Collaborating with us by sharing your own knowledge, thoughts and experiences simply by leaving comments on our site and Facebook page (or simply “Liking” it) or, for the truly adventurous, in the form of a blog post (email us for more info: info@shirapranskyproject.org).

 

Not familiar with AACI’s Shira Pransky Project?

AACI’s Shira Pransky Project was founded to help English speakers in Israel better navigate the Israeli healthcare system and make use of the rights and services that are out there.

What we do:

 

If this information was helpful to you, please enable us to help others by supporting the project:
Donate Now!

 

 

To your health ! לבריאות

Emergency Information for People with Special Needs

emergency information

The following emergency information and recommendations for people with the special needs provided by Pikud HaOref (Home Front Command) is intended for individuals with medical problems, limited mobility (and the home-bound), deafness or hearing impairment, blindness or visual impairment, intellectual developmental disorders, autism or dementia.  

The Home Front Command’s English website can be found here: http://www.oref.org.il/894-en/Pakar.aspx and the source page for this information here: http://www.oref.org.il/10660-en/Pakar.aspx.

Information for people with special needs concerning protection against rocket attack

These instructions are intended for people with special needs. Their aim is to help people with disabilities and their families, caregivers, friends, neighbors, acquaintances and professionals prepare properly and act in accordance with the required procedures in case of rocket attack.

Tips:

  • If you are in a secure space it is desirable that you remain with other people, especially people you know who can create a supportive environment.
  • It is a good idea to notify a neighbor, relative or friend as well as the assistance providers in the Authorities of the presence of a handicapped person at this location, and to give them telephone numbers, e-mail and SMS addresses, etc where you can be reached.
  • It is recommended that you apply to a relevant organization, to a professional association with which you maintain ties, or to the municipal call center to ensure beforehand that there is someone who will be able to help you in time of need. 
  • Prepare in advance all essential telephone and fax numbers, e-mail addresses and Internet support sites of contact persons.
  • For owners of mobile phones – ensure that the battery is fully charged and that the battery charger can be reached at all times.
  • You can call the service call center of the Ministry of Social Affairs and Social Services (118) or the Local Authority (106) for the general community of handicapped and elderly residents

Preparation of the secure room

  • Select the secure space in advance in accordance with the instructions of Pikud Haoref and prepare the path to it in keeping with your needs and disability.
  • Clear away objects such as planters, various decorative objects, etc that might block or hinder your movement to and from the secure space.
  • Make sure that essential things and devices are in their permanent places, identified and easily accessible.
  • Equip the selected secure space with the special auxiliary devices you need, in your judgment, such as hearing aid, cleaning supplies and reserve batteries, television receiver with amplifier (if you have one) and power supply for the amplification system, fax machine with extra paper and spare ink cartridge, mobile phone for sending and receiving SMS messages, Zimunit (beeper) charger and computer batteries with Internet connection, multi-socket electric extension cord, writing tools and notebook, ID tag showing important information (such as “I read lips only”) and any warning systems you may have (such as baby-Minder system, warning of ringing telephone, fax, alarm, amplifier or blinking light indicating knocking on the door or ringing doorbell, emergency button, whistle or bell used to call for help).
  • Be sure that all devices and objects are within easy reach.
  • It is recommended that you equip the room with water (at least one liter per person), some food and a first-aid kit.
  • All Pikud Haoref instructions will be broadcast over the media. Ensure in advance that all communications devices in your secure space are in working order and locate them in a place with good reception.
  • Click here for instructions concerning what to do in case of an event.

For people with medical problems

  • In so far as possible, prepare medical documents signed by your treating physician that indicate the following: the state of your health, the medication you take including required dosage, list of regular tests you have to undergo, an extra prescription and any other information that may be relevant, such as dietary instructions, other doctors’ orders and Health Fund membership card.
  • Be sure you have a sufficient quantity of medicines and take care to prepare a list of times at which you must not take them.
  • Make sure to prepare any equipment you need, such as insulin syringe, oxygen, etc.

Preparations for people who are home-bound

An extended period in the house or secure space may result in attacks of anxiety and stress, which may negatively impact your own function and that of your family members in an emergency. As a rule we recommend that you prepare a family emergency plan, including games, conversation and other activities that will help the family to cope with the challenges and difficulties accompanying an extended emergency situation.

For the deaf and hearing impaired

For the blind and visually impaired

  • Organize the secure space and ensure that it affords maximum accessibility and convenience.
  • Remove any objects that may interfere with unlimited mobility.
  • Prepare a personal identification card including first name and family name, ID number, name of health fund and treating physician, name of accompanying caregiver, list of medications, blood type, special needs, allergies, critical medical information and telephone numbers of family members and friends.
  • In the secure space prepare guide dog equipment and important personal equipment.
  • For additional information, you may contact the Rehabilitation Section, Ministry of Social Affairs and Social Services at Tel 02-6708181 or Fax 02-6703646.

For people with limited mobility

  • Choose a secure space appropriate for the nature of your disability so that when you hear a siren or the “tzeva adom” broadcast alarm you will be able to reach it in safety and within the time specified in the Pikud Haoref instructions. If you need more time to reach the secure space than that specified in the instructions, either choose a different secure space or make preparations in the secure space that will allow you to sleep in the secure space you have chosen.
  • Arrange the secure space and the approach to it in order to ensure maximum accessibility and convenience. Remove any objects that may interfere with unlimited mobility. If you use a motorized wheel chair or a “Kalnoit” mobility scooter be sure that extra batteries, a battery charger and a non-motorized wheelchair are available.
  • Be prepared for situations in which it is impossible to use an elevator and you will have to be carried, without your personal wheelchair.
  • Be prepared for the possibility of a flat tire. Prepare a tire repair kit with the possibility of filling the tire with air as needed or prepare spare inner tubes and a pump.
  • Consider the possibility of equipping yourself with heavy-duty gloves so that you can turn the wheels to move the wheelchair on rough ground.
  • Prepare a folder indicating your personal information and equipment for a prolonged stay in the secure space, packed so that it can be attached to the wheel chair, walker, Kalnoit, etc.

For people with foreign assistants

Advise the foreign assistants of notices published in the media in foreign languages and on the website as well as in the information center of Pikud Haoref at Tel 1207.

For those with intellectual development disorders or autism

  • It is advisable to rehearse  the things they have to do to reach and enter a secure space and what they should do when they hear the “tzeva adom” broadcast alarm or siren.
  • Prepare medications, necessary auxiliary devices and important personal equipment. It is a good idea to prepare extra clothing, personal hygiene necessities, food and drink in accordance with the personal taste of the people in question. If special food is needed, prepare food that has been ground in a blender or food substitutes.
  • It is important to create a calm atmosphere in the secure space, with pleasing and relaxing activities. Tension and pressure can be dispelled through relaxation, involvement, calling the person by name, breathing exercises, etc.
  • If a person with intellectual developmental disorders has additional limitations (such as limited mobility or psychological problems), refer to the pertinent instructions for these limitations.
  • Prepare a personal identification card including: first name and family name, ID number, name of health fund and treating physician, name of accompanying caregiver, list of medications, blood type, special needs, allergies, critical medical information and telephone numbers of family members and friends.

Instructions concerning the secure space

In an emergency, warning sirens are sometimes heard. These sirens let us know that we are under missile attack. When you hear the siren, you should act in accordance with the following instructions immediately:

  • If you have a Mamad (a secure space in your home or apartment), enter the room and close both the door and the window. If there is enough time, you can go down to the shelter.
  • If you don’t have a secure space in your home or apartment and there is no way or time to get to a shelter, you should go to the place in your home that offers the best protection possible. The best-protected place in the home is an interior room that has few windows and no outside wall. If you live in a multi-story building, you can go to the stairwell.
  • Wherever you may find yourself at the time, you should stay away from windows and wait until the alarm ends and then wait a few more minutes to be sure that the attack is over.
  • It is desirable to be with other people – in that way you will feel more secure. In the meantime, you can speak with them or think about good things in order to calm yourself. When all is over, you can return to your house. Most important of all – don’t panic!

Preparations for people suffering from dementia

  • Locate a secure space in the house ahead of time and become familiar with it.
  • Become familiar with the shelter procedures for emergencies. 
  • Identify the contacts, treatment and rehabilitation people who can help you in an emergency, if relevant. When escalation occurs, it is advisable to get medications, water and food in time.
  • If you have questions concerning yourself or members of your family, please contact an available clinic or rehabilitation facility.

 

For tips on coping with stress and anxiety see the NATAL (“Israel Trauma Center for Victims of Terror and War”) website in English.

 

If this information was helpful to you, please enable us to help others by supporting the project:
 www.shirapranskyproject.org/donate/

 

People with Disabilities

Information in English for people with disabilities!

Thousands of Israelis have disabilities of various types including physical, emotional and intellectual disabilities. Many of these people and their families are entitled to a wide range of services, benefits and support of which they very well might not be aware.

 

Did you know…

 

As part of our on-going collaboration with Kol-Zchut, we are proud to have translated and published a comprehensive portal in English for people with disabilities. For more information including details and links related to accessibility, employment, housing, military service, relevant benefits and more, check out:

The People with Disabilities Portal

Girl_in_wheelchair

 

We offer these resources, along with hundreds of pages of other Israeli healthcare-related content for free to Israel’s English-speaking population.

Click here to donate now and please consider an on-going donation as everyone contributing their little part helps us do ours!

You can also help by:

  1. Spreading the word: Tell anyone and everyone you know who might be helped by our site and resources about us and what we have to offer.
  2. Collaborating with us by sharing your own knowledge, thoughts and experiences simply by leaving comments on our site and Facebook page (or simply “Liking” it) or, for the truly adventurous, in the form of a blog post (email us for more info: info@shirapranskyproject.org).

 

Not familiar with SPP?

AACI’s Shira Pransky Project (SPP) was founded to help English speakers in Israel better navigate the Israeli healthcare system and make use of the rights and services that are out there.

What we do:

 

To your health ! לבריאות

Disabled Parking Placard

						100-tav-hanaya.jpg

 

All of the information about the Misrad Harishui’s Disabled Parking Placard is available in Hebrew on the Misrad Harishui website. The following is a summary of the major details:

An individual need not be part of Bituach Leumi’s general disability program to be eligible for a Disabled Parking Placard.

 

Entitlement

 

The following individuals are entitled to a disabled parking placard:

  • A person who, due to disability in his legs, requires a vehicle for transportation.
  • A person with a degree of disability of at least 60%, for whom transportation without a vehicle may cause a deterioration in health.
  • A disabled person requiring a wheelchair for mobility.

Degree of disability and health risk is established based on submitted documentation, including a doctor’s letter explaining mobility limitations or risks.

 

Submitting the Claim

 

The claim for the Disabled Parking Placard is available on the Misrad Harishui website. It is a very simple single page request, but it must be accompanied by the following documents:

  1. a copy of the car registration
  2. a copy of the applicant’s Teudat Zehut + insert
  3. a doctor’s letter and medical documentation relating specifically to mobility

If the individual requesting the parking tag is not the vehicle owner then more documentation is required, such as copies of the owner’s identification establishing immediate family relation, or an affidavit from a lawyer establishing a non-relative’s relationship to the applicant, or other documents for leased or employer vehicles.

 

Mail Only

 

Applications should be mailed to:

יחידה לטיפול במוגבלי ניידות

ת.ד. 72 חולון, 58100

It can take up to 90 days to process an application.

 

Multiple Vehicles

 

With the proper documentation a parking placard may be issued for multiple vehicles. In this case, one placard will be issued with the identification numbers of each vehicle to which it applies. The placard can then be placed in whichever vehicle is being used by the disabled at the time.

 

Registration Fee Discount

 

Individuals with a Disabled Parking Placard are also entitled to a significant discount on the vehicle’s registration fee. In order to receive a refund on a registration fee that has already been paid, one must submit this request along with a blank (unsigned) check from the bank account in which the refund will be deposited directly by the Misrad Harishui.

 

Additional Details

 

There are many additional benefits to having a Disabled Parking Placard besides being able to park in designated parking spots. The full regulations are sent with the placard.

It should also be noted that a few years ago the Misrad Harishui redesigned the placard to the size of a credit card, which must be displayed prominently in the front window of the car. Therefore, along with the card, they send a card holder.

Mobility Benefits

Note: This information is intended to aid interactions with qualified social workers and other assistance professionals.

The mobility benefits program provides various forms of assistance to people with impairments that limit their mobility, with the aim of helping them to integrate into the community and develop an independent life. These benefits include eligibility for a monthly allowance as well as various loans for vehicles and vehicle accessories. Each benefit in this program has its own conditions of entitlement.

All of the details of Bituach Leumi’s Mobility program are available in English on the Bituach Leumi website. The following is a summary of the major details:

Mobility Allowance

A monthly allowance is paid to those with limited mobility to assist with mobility expenses whether or not they are vehicle owners.

Vehicle owners’ allowance rates are established based on multiple factors, including:

  • Personal Variables such as the beneficiary’s percentage of mobility limitation, if the beneficiary is the driver, an earner and/or a long distance (40 km round trip) commuter.
  • Vehicle Variables such as engine size, insurance prices, gasoline prices, maintenance costs, the value and nature of special accessories installed or vehicle design.

A person without a vehicle is entitled to an allowance in an amount equal to that paid to a person with a valid driver’s license, who earns a salary, owns a vehicle with an engine volume of 1,800 cc, and for whom a 100% mobility limitation has been established.

For example: The mobility allowance paid to a person for whom a 100% mobility limitation has been established with a valid driver’s license, earning a salary, owning a vehicle with an engine volume of 1,800 cc was NIS 2,049 in July 2008.

Vehicle Loans

The following loans may be available to beneficiaries:

  • Loan for the taxes due on the purchase of a vehicle
  • Loan for a percentage of the cost of a new vehicle before taxes
  • Loans for vehicle accessories such as wheelchair lifts and other aids

Loan repayment is postponed for as long as the vehicle is in use by the beneficiary under continuing eligibility conditions, the amount due is reduced over this time, and in some cases the loan ultimately becomes a full grant. If a person remains eligible for mobility benefits he may also be able to receive loans multiple times to replace vehicles and/or accessories.

Establishing Entitlement & Submitting the Claim

The process of entitlement to the mobility benefit involves the Misrad Habriut along with Bituach Leumi. A person must first submit the Application for Medical Examination to Establish Mobility Limitations to the district health office (Misrad Habriut) where a medical committee will established the percentage of limited mobility according to a list of defined impairments, usually after a direct examination of the claimant.

After the percentage of mobility limitation is established,  the Claim for Benefits Under the Mobility Agreement must be submitted to Bituach Leumi.

Both of these forms list the necessary accompanying documents, which include medical documentation, driver and vehicle licenses, and other materials depending on each case. Assistance from a kupah or hospital social worker, or others familiar with the process, can be very useful in preparing the forms and accompanying documents.

Start of Entitlement

The beneficiary is eligible for the mobility allowance from the date the percentage of disability is determined by the Misrad Habriut medical committee. If the claim to Bituach Leumi is submitted later, the allowance is only paid for up to two months retroactively.

Limitations

A person after retirement age can not receive a mobility benefit unless they began receiving it beforehand.

Eligibility for multiple special pensions from Bituach Leumi, such as the Attendance Allowance or Child Disability, can sometimes conflict. In other cases double benefits are acceptable, usually when the circumstances are more severe.

Additional Details

Learning to Drive a Vehicle with Special Accessories

A person with limited mobility who must drive a vehicle for special accessories while sitting in a wheelchair, can learn to drive in a Bituach Leumi vehicle equipped with accessories to assist those learning to drive or learning to use the special accessories that will be installed in their vehicles.

Reserved Parking for the Disabled at Home or Work

The parking division of one’s local municipality is responsible to arrange a parking space for the disabled near their residence and/or workplace. For each locale in Israel, the local authority should be contacted for instructions on how to submit a request. The following are instructions adapted from the Jerusalem Municipality website:

 

 

Applicants should contact the parking arrangements department at:

Telephone: 026297141
Fax: 026296002
Address: כיכר ספרא 13 , קריית העירייה ,ת.ד 775 ירושלים ,91007

Public office hours: Mon, Thurs 08:00-13:00

After submitting contact details including name, residential address and/or place of work, the applicant will be sent a request form by mail detailing a list of accompanying documents that should be attached to the application. Forms can also be filled and submitted on the Jerusalem municipality website, for those who can scan the necessary supporting documents.

 

Eligibility Conditions

 

Residents over 65 with a handicapped parking placard, but without an assigned disability  percentage should submit a medical opinion from a specialist indicating the mobility disability.

All other applications will be assessed based on the percentage of disability as determined by a statutory committee such as from the Misrad Habriut, Bituach Leumi, or the Ministry of Defense:

Those with mobility disability percentage of 80% or greater are eligible to reserved parking near the house and at the workplace. If they do not drive themselves they are only entitled to a parking space near the house.

Those with a disability percentage of 60% or greater and have limited mobility are eligible to reserved parking near the house only. If they do not drive they will be entitled to parking at the residence only from 70% disability.

 

Exclusions and Limitations

 

Those who live in a home for the disabled, or any institution are not eligible for a reserved parking space.

Those who have a private parking space at home or work are not eligible for a reserved parking space.

Reserved parking near work will be limited by days and hours worked.

Rehabilitation, Walking and Mobility Devices: Health Ministry Purchase Assistance

Rehabilitation, Walking and Mobility Devices

The Ministry of Health assists in funding the cost of rehabilitation, walking and mobility devices for persons with a permanent disability based on criteria established in the ministry procedures. The service is provided to the public through the health offices.

People with disabilities who receive assistance from another source, including: Disabled IDF and Ministry of Defense veterans, victims of hostilities, work-related accident victims, road accident victims from 1975 onwards, and victims of Nazi persecution are not entitled to assistance from the Ministry of Health. People with disabilities who are hospitalized in nursing homes or in facilities of the Ministry of Social Affairs and Social Services (retirement homes) are only entitled to funding towards the cost of walking devices and artificial limbs.

Funding Policies

The amount the Ministry of Health funds 90% of the cost of mobility devices, 75% of the cost of rehabilitation devices, and the contribution towards the cost of walking devices varies, all vased on the maximum price set by the Ministry of Health or by using the lower of three price quotes. A citizen who has difficulty in financing his part of the purchase can apply to the social worker at the health office, who is authorized to reduce the amount of the co-payment. For links that detail further information, see the “More Information” section at the bottom of this page.

Prior to the purchase, it is important to consult with the responsible official in the health office for help with applying for funding. Some or all of the following documents may be required:

  • Medical report signed by a doctor.
  • Letter of recommendation of a physiotherapist or an occupational therapist from the insuring health fund.
  • Children’s special education institutions should also attach the recommendation of a physiotherapist or occupational therapist.
  • Functional nursing care report signed by a nurse and social welfare report signed by a social worker.

Additional documents will be requested, when necessary.

Note: It is recommended that individuals consult with the district health office before starting the process of purchasing an item.

Repair of devices:

The Ministry of Health contributes towards the cost of repairing motorized mobility devices after the supplier’s warranty expires.

List of devices

Note: We always aim to provide the most updated information available, though the Ministry of Health may update its information from time to time and this is always first reflected on their Hebrew website.

Rehabilitation devices

  • Hearing aids for children up to age 18
  • Low vision aids, such as telescopic and microscopic eyeglasses, for children up to age 18
  • Special contact lenses for children unable to wear eyeglasses
  • Prosthetic breast (and first bra), eyes, nose and ears

Mobility devices

  • Manual wheelchairs, buggies, motorized chairs
  • Inserts
  • Commodes
  • Special cushions for wheelchairs
  • Manual and electric fowler and hi/low beds
  • Electric air mattresses to prevent pressure wounds
  • Home lifts (hydraulic or mechanical)
  • Reverse walkers, walkers, forearm walkers and forearm crutches

Walking devices and prosthetic limbs

  • Orthoses (for walking)
  • Prosthetic limbs
  • Cosmetic glove for artificial hand
  • Special medical shoes
  • Prosthetic socks

Additional devices for recipients of (government) allowances

  • Regular walkers
  • Various types of walking canes
  • Sponge cushions and mattresses to prevent pressure wounds

More information

For more details, see Assistance Funding Rehabilitation and Ambulatory Assistance Devices on the Ministry of Health’s English website, or the following pages we translated as part of our collaboration with Kol-Zchut:

 

If you found the content on this page useful, please consider an on-going or one-time donation to AACI’s Shira Pransky Project!