Translated Operation Pillar of Defense – Emergency Portal

During this time when so many people in Israel are wondering what can we do to help, The Shira Pransky Project is hoping to do our own small part in informing the public. Today we were able to work together quickly with Kol Zchut to translate and release their emergency portal in English:

Most of the linked content is still in Hebrew, but at least you can take a look at the information on the page and the resources available. If you have trouble with the Hebrew in a particular resource that you find through the portal, or anywhere else, please email us and we will do our best to help.

Stay safe, and strong!


Emergency Information for Pillar of Defense

During these tense times SPP would like to offer our support to anyone seeking information in English that can be helpful in coping with the hostilities from Gaza and the military defensive operation, “Pillar of Defense”. To these ends, please take a look at the resources below and stay tuned for more. 

Also, please contact our crack translator and coordinator Zachary Rothbart with any questions about Hebrew resources you have a hard time tackling on your own, or with more English resources for us to promote.


The Ministry of Health has an English page of Mental health assistance centers – Stress centers that are especially active at this time to assist everyone affected by the sirens and general tension. They are recommending you call the municipal information hotline (106) for specific contact numbers, but the Home Front Command is distributing a similar listing (in Hebrew) with telephone numbers, so here they are: 

  • Sderot – Sderot Herzl 59, Tel: 08-6891482
  • Beersheba – Binyan HaMorim, Reger St. 85, Tel: 106
  • Ashkelon – Mekif Dalet School, Ahad Haam Street at the corner of Haztzionut St., Tel: 08-6843012
  • Ashdod – Center for Adult Education, Haatzmaut St. 54, Tel: 08-8559882
  • Ashdod – Safra Community Center, Rova 14
  • Kiryat Malachi – Bet Avraham, Yerushalayim Boulevard 16, Tel: 057-8417708
  • Netivot – Ulpanat Bnei Akiva, Semilo St. 10, Tel: 08-9945023, old industrial area
  • Kiryat Gat – Edith Pollack Community Center, Haatzmaut St., Tel: 106
  • Eshkol Community Council – (Community Resilience Center) Theater in the Regional Council , Tel: 08-9985175
  • Ofakim – Lehava Center, Pri Megadim St. 24 (across from the shopping center), Tel: 08-9921348

The government has also made available in English Israel’s Emergency Portal with important information for English speakers on home preparedness, emergency guidelines, updates and news, emergency assistance, radio stations, and emergency phone numbers.

Finally, for now, there is a comprehensive listing of useful information in Kol Zchut’s Emergency Rights (Pillar of Defense) Portal that is only in Hebrew at the moment, but we are working hard to make it available in English as well. Meanwhile, check it out and contact us with any specifics that are relevant to you but the Hebrew makes difficult.

Here’s hoping…

… and praying, that calm returns to Israel soon, that all our soldiers and scared citizens return home safe and sound, that ultimately we can fulfill a dream of lasting peace, and that we can all return to the important work and fulfillment of our daily lives. 

Getting Help from AACI and Nefesh B’Nefesh

The Shira Pransky Project has had recent conversations with staff at both AACI and Nefesh B’Nefesh and we want you to know that both of these organizations are interested in helping you find your way in Isreali healthcare, support and rights.


AACI is dedicated to serving all English speakers in Israel (not just retirees and the elderly!) and has a team of friendly and knowledgeable professional counselors available for specialized information services including medical issues, rights, legal issues and much more. You can reach them by telephone or by making an appointment to meet, and in some areas they are available on a drop-in basis. They also schedule information seminars throughout the year, some of which focus on healthcare navigation.

Their main office is in Jerusalem and can be reached at 02-566-1181. For other locations around the country, see the AACI website.  You can also subscribe to their newsletter to get updates on events and other offerings. 

Nefesh B’Nefesh

Besides promoting aliya and facilitating that transition, Nefesh B’Nefesh also offers support services to olim already living in Israel. They have a social services department staffed by social workers that can offer personal support and guidance, as well as an advocacy department that can assist in dealing with bureaucratic offices.

The way to reach these departments is to contact the main office at 02-659-5800 and ask to be directed based on your issue. They also offer a dedicated email,, for questions about post aliyah support.

Don’t Stay Lost!

Whether you have been here for a month or decades, it’s important to remember that there are organizations out there dedicated to you. Your experience as an immigrant (even to your homeland) comes with some bumps along the rode, or some confusing turns, and help in those times is exactly why AACI and Nefesh B’Nefesh exist. So, reach out to them and don’t stay lost!

Kupat Cholim Co-payments, Limits and Exceptions

Even though your Kupat Cholim is obligated to provide medical services they are allowed to charge co-payment for services. The following are listings of services and payments, as well as exceptions and limits, published by the kupot. As always, you should double check any specifics you see published directly with a Kupat Cholim representative.

For more details about Co-payments, discounts and exemptions  see the following pages on the Ministry of Health English website:

Maccabi’s Co-payment listing is the only one we have found in English to add to our collection of English Kupat Cholim publications and embed below. Even if you are not a Maccabi member, you may want to refer to their listing for a general idea and then follow up with your kupah directly.

Maccabi Members Co-payments, limits and exceptions

New Virtual Community for English Speaking Families of Children with Special Needs

The Shira Pransky Project is happy to pass along the following announcement from Kesher– The Home for Special Families:

Kesher-The Home for Special Families

In honor of the New Year, Kesher– The Home for Special Families, is thrilled to announce the establishment of an innovative Virtual Community for English speaking families of children with special needs!

Kesher is a leading organization inIsrael that works to create informed, empowered, and motivated families of children with special needs. We strive towards significant social change through advocacy, developmen

Our new Virtual Community, based off of a highly successful pre-existing model for Hebrew speakers, will offer English speaking families the opportunity to serve as participatory members of a large and diverse community of special families in Israel, comprised of Hebrew, Arabic, and Russian speaking members.t, and social service programs.

Virtual Community participants are offered:

  • Regular email updates concerning, benefits, legislation, new services, conferences, lectures and more.
  • The opportunity to participate in all other Kesher activities including:
    • Lectures and Workshops for Families
    • Training for Parents and Professionals
    • Information and guidance from our Information Center: 1-700-501-601 (
    • Access to our ‘Connecting Parents’ Portal (

Together, we will not stand alone.

Together, we will work to realize equal rights.

Together, we will strengthen and support each other.

And together, we will constitute an empowered part of Israeli society.

Kesher invites you to join in our family, and ask that you forward this information to all relevant families and professionals.

For more information, or to join our Resource Center please contact us:

 Alana Ebin, Anglo Communities Coordinator

Telephone: 02-6236116

Fax: 02-6246390