Info for Those Injured in an Automobile Accident

Automobile accidents can occur in an instant and can make life difficult both physically and emotionally, in addition to the financial costs. In order to ease your hardship and ensure your rights as a victim, it is necessary to take care of the more technical side of things. It is therefore recommended to refer to a lawyer that specializes in damages who can assist you.

Please note that a lawyer’s fee is paid as a percentage of the compensation and is usually paid by the insurance company as part of a legal settlement. A deeper familiarity with the subject will allow you to receive a higher compensation from the insurance company who is financially liable for the incident and will assist you through the rehabilitation process and dealing with the insurance company.

Payment for Evacuation from the Accident Site and Transportation to the Hospital

The health plan (kupat cholim) is responsible to pay the related bills for anyone evacuated from an accident who is hospitalized as a result, or for anyone that is not hospitalized, but was evacuated via an intensive care ambulance (Natan/Atan). You must go to a branch with hospital release papers and a report from Magen David Adom.

The liable insurance company pays when someone is evacuated to the emergency room in a regular ambulance but is not hospitalized in the end  (some companies pay directly to Magen David Adom and some reimburse the victim for expenses).

Assistance to Families of Automobile Accident Victims

The Ministry of Welfare (Misrad Harevacha) operates assistance centers for families affected by road accidents to assist  during the difficult period following the accident. More information (in Hebrew) and phone numbers for centers around the country are found on the program’s web page.

Medical Treatment after the Injury

In January of 2010, responsibility for treatment of those injured in an automobile accident was transferred to the Kupat Cholim. Accordingly, someone who is injured in an automobile accident is eligible to receive the medical treatment included in the healthcare basket (as detailed in the second addition to the National Health Insurance Law) paid for by the Kupat Cholim to which he/she belongs.

Someone who is injured in an automobile accident is eligible for exemption from payment of copayments for the medical treatment included in the healthcare basket, for treatment stemming from the accident, regardless of the date of the accident. See a health plan branch for details about receiving reimbursement for these payments.

The insurance company liable for the accident is responsible for payment of medical treatment that is not included in the healthcare basket (hospital nursing care, nursing assistance at home, purchasing of wheelchairs and appliances, dental treatments, etc.).

This information was translated and adapted from content provided by The Society for Patients’ Rights in Israel.

Patient Privacy

The Law

The Patient’s Rights Law was approved by the Knesset on May 1, 1996. The law has come to define the relationship between people requiring treatment and doctors and other medical professionals. The following statement appears in the first paragraph of the law: “This law’s purpose is to define the rights of a person requesting medical treatment or receiving medical treatment and to protect his dignity and privacy.”

Medical treatment is a partnership between the patient and the medical team. The assumption upon which the Patient’s Rights Law is based is that the patient is an intelligent person generally capable of asserting his/her right to receive proper medical treatment. The following protections are guidelines that emerge from this law and others, and from directives issued by Misrad Habriut (The Ministry of Health) to protect the patient’s dignity and privacy.

During an Examination

Physical examination in private

Anyone who is examined is entitled to have an additional person present, either a person of his/her choice or an employee, while the examination is being performed.

The presence of a student during a medical examination

A patient has the right to refuse the presence of and/or examination by a student while the patient is receiving medical treatment.

Parents’ Rights

Transfer of medical information to both parents regarding their children

In general, both parents have rights to information regarding a child’s treatment, and giving consent, and the parent who is present is usually sufficient to make decisions and/or represent the other parent. However, there may be mitigating legal or other circumstances.  The Ministry of Health has published precise instructions about health service providers making information accessible to both parents, and when the consent of one or the other must be requested.

Medical Confidentiality

The obligation to maintain confidentiality regarding the treatment given to the patient is the foundation upon which the patient’s trust in the doctor is based. Both the Privacy Protection Law and the Patient’s Rights Law require guarding medical information. These laws are applicable for anyone treating a patient and not solely for doctors. The importance for these rules is clear; for example, the damage that might be done to an individual in certain communities if knowledge of her having an abortion was publicly known or if the facts of a businessman’s illness were known to his associates.

Transfer of Information

The Patient’s Rights Law distinctly establishes the obligation for medical confidentiality and only permits transfer of information to a third party in the follow circumstances:

  • The information is given to a different caregiver for continuation of treatment.
  • Research purposes (in accordance with Helsinki regulations).
  • In accordance with different regulatory requirements (i.e. transfer of information to the Ministry of the Interior for purposes of issuing a firearm license; transfer of information to the National Cancer Registry; notification of infectious diseases, etc.).
  • When the patient has agreed to waive the privilege by signing a “Written Medical Confidentiality Waiver (Vasar)”.

More Information

For more information, check out our page on Waiving Medical Confidentiality, as well as some related pages we have translated as part of our collaboration with Kol-Zchut:

Connecting Volunteers To Israeli Health Organizations

As part of our efforts to raise the bar for English accessibility to Israeli health organizations, The Shira Pransky Project  is looking for volunteers interested in working directly with organizations in English content management such as proofreading/editing and updating website content. If this interests you, please email and you will be added to a database of volunteers who are willing to help as opportunities arise.

Volunteers should have familiarity or willingness to learn basic web content/tech skills like uploading, editing and fixing links on web content managers, and moderate Hebrew proficiency (enough to communicate with Hebrew speaking staff at the different organizations).

Our Collaboration with The Society for Patients’ Rights in Israel

The Shira Pransky Project is proud to describe our ongoing collaboration with The Society for Patients’ Rights in Israel, a volunteer organization that assists patients and their families secure their rights and receive service in the health system. The Society provides a wide-range of valuable services to patients and their family members, including:

  • Advancing public awareness of the social rights of those receiving medical treatment, as well as information on various illnesses and resources to help patients and their families cope with difficult circumstances,
  • Lobbying activity in the Knesset, Misrad Habriut, and other official bodies,
  • Providing free legal aid for patients and their families,
  • Operating a telephone hotline for questions, requests for consultations or complaints regarding infringement of patients’ rights,
  • And several other invaluable public services and activities.

They have also established The Coalition of Healthcare Rights Organizations that holds several meetings of participating organizations annually and advances initiatives throughout the year to promote the agenda of advancing patients’ rights and awareness.

The Shira Pransky Project has translated  much of the important information for the Society’s website. Only a fraction of this content  has already been posted to the English side of their site, while much more will become available very soon as they transition to a completely new design. Meanwhile, even more of their content has been adapted and posted here at, and we are continuing to add more every week. 

In continuing cooperation between the two organizations, The Society for Patients’ Rights has recently distributed our Health Organization Engagement Letter to dozens of Israeli organizations, offering free translation of relevant Hebrew materials into English and other assistance in engaging and making information more accessible for the English-speaking community in Israel. Several organizations have already contacted us and we are currently in the process of addressing their needs and evaluating options for increasing their English accessibility.

Our on-going cooperation with The Society for Patients Rights’ in Israel has established our model for productive collaborations with Israeli health organizations, and we look forward to many more successful relationships with the numerous other organizations that need our help to increase accessibility and awareness of rights and support for Israel’s English-speaking community!

If you realize the importance of initiatives like these, please consider making a donation to The Shira Pransky Project, or getting involved in other ways.